http://www.marketinghipster.com/2009/01/25/companies-actually-listening-to-their-customers/ Bridging the Gap Between Marketers and the Market Mon, 08 Mar 2010 17:41:59 -0700 http://wordpress.org/?v=2.9.2 hourly 1 http://www.marketinghipster.com/2009/01/25/companies-actually-listening-to-their-customers/comment-page-1/#comment-30759 Keith Thu, 26 Mar 2009 14:07:49 +0000 http://www.marketinghipster.com/?p=569#comment-30759 The fact that you have to ask us to Google "Sprint sucks" is evidence enough that bringing up their shoddy reputation would be a poor move. Sprint has to ask themselves, do we want to gain new customers fresh or do we want to gain them from people who have already discontinued our services once in the past? Cognitive dissonance, man. The fact that you have to ask us to Google “Sprint sucks” is evidence enough that bringing up their shoddy reputation would be a poor move. Sprint has to ask themselves, do we want to gain new customers fresh or do we want to gain them from people who have already discontinued our services once in the past? Cognitive dissonance, man.

]]> http://www.marketinghipster.com/2009/01/25/companies-actually-listening-to-their-customers/comment-page-1/#comment-30749 Chuck Sat, 28 Feb 2009 08:23:49 +0000 http://www.marketinghipster.com/?p=569#comment-30749 CEO's don't have any credibility these days so Hesse's monologue is probably not swaying anyone. CEO’s don’t have any credibility these days so Hesse’s monologue is probably not swaying anyone.

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