Archive: Customer Experience
Thanks for stopping by! Hey, why don't you do what all the cool kids are doing and subscribe to my RSS feed? You know you want to, so go ahead, be bad, be very very bad... :) Thanks. While I was trying to get some work done on Saturday, I was [...]
Wow, is that a eye catching, attention grabbing headline or what? Geez, I guess I have to back up that fabulous headline with some good writing. Let’s give it a shot.
For years now, you have read and seen how the TV networks ratings keep dropping and they are continually losing market share. [...]
In Part 1, we discussed why the customer experience is so important. Now I want to focus on how and what a web site owner can do to ensure their users are getting the best customer experience and that their site is representing their company and brand accordingly. So where do we start?
My initial recommendation [...]
I have had a Yahoo! email address since 1998 or somewhere around there. I have always used Yahoo as my primary email address. It has always been convenient, easy to use, reliable and since it is web based, I can sign in to it anywhere. Recently Yahoo! put a link on their mail page asking [...]
The first time I remember really being introduced to the term “The Customer Experience†was from a gentleman named Michael Dell when I worked for him in the Online Division of Dell Computer Corporation. It was a mantra that he drilled into each person who worked for him especially our group as we were trying [...]
One of the things that I hate most in this world is going to a mall. It doesn’t matter if it is a big or small, good or bad, great deals or not; if it is a mall, I would rather have my teeth pulled out with a pliers than go to one. So because [...]
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Marketing Hipster is a weblog written by Cord Silverstein, a interactive marketer, friend of children, small animals and Deadheads
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- Valley PR Blog: GoDaddy’s Super Bowl ad play - shrewd or stale?
- » Welcome Blinkers Are Optional: Rants, Raves and Real Life: recent post got me on my band wagon and was one of...
- shrewd or stale? | Valley PR Blog: GoDaddy's Super Bowl ad play
- Tom Lindmeier's Blog @ MarketPlanB: How and when to engage in social media marketing… a do-it-yourself guide for...
- Logo Design Works: A Simple Online Registration Will Do
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